{"id":8067,"date":"2024-06-04T11:10:29","date_gmt":"2024-06-04T09:10:29","guid":{"rendered":"https:\/\/www.nspbr.sk\/web\/?p=8067"},"modified":"2024-06-04T17:59:57","modified_gmt":"2024-06-04T15:59:57","slug":"nulova-tolerancia-agresivneho-spravania-voci-nemocnicnemu-personalu","status":"publish","type":"post","link":"https:\/\/www.nspbr.sk\/web\/nulova-tolerancia-agresivneho-spravania-voci-nemocnicnemu-personalu\/","title":{"rendered":"Nulov\u00e1 tolerancia agres\u00edvneho spr\u00e1vania vo\u010di nemocni\u010dn\u00e9mu person\u00e1lu"},"content":{"rendered":"\n

V na\u0161ej Nemocnici s poliklinikou Brezno, n.o. dlhodobo evidujeme rast\u00facu po\u010detnos\u0165 pr\u00edpadov, kedy s\u00fa na n\u00e1\u0161 urgentn\u00fd pr\u00edjem dov\u00e1\u017ean\u00ed pacienti pod vplyvom alkoholu a drog<\/strong>. Po\u010das niektor\u00fdch dn\u00ed sa tak\u00fdto pacienti nahromadia v \u00fastavnej pohotovostnej slu\u017ebe aj \u0161tyria naraz, \u010do je u\u017e popri starostlivosti o in\u00fdch urgentn\u00fdch pacientov, za hranicou \u00fanosnosti kapac\u00edt n\u00e1\u0161ho urgentn\u00e9ho pr\u00edjmu. Ak maj\u00fa by\u0165 t\u00edto pacienti umiestnen\u00ed na psychiatriu, alebo  \u010dakaj\u00fa na v\u00fdsledky diagnostick\u00fdch vy\u0161etren\u00ed, ich vybavenie si vy\u017eaduje dlh\u0161\u00ed \u010das. Pred umiestnen\u00edm pacienta na psychiatriu sa mus\u00ed zrealizova\u0165 intern\u00e9 vy\u0161etrenie, resp. ak pacient naf\u00faka nad 2 promile alkoholu, mus\u00ed sa detoxikova\u0165. Pacienta psychiatria neprevezme dovtedy, k\u00fdm nenaf\u00faka pod 2 promile.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Spolupr\u00e1ca s  pol\u00edciou pri rie\u0161en\u00ed agres\u00edvnych pacientov funguje ve\u013emi dobre<\/strong>. Niekedy sa pacienti po upozornen\u00ed zo strany pol\u00edcie upokoja, inokedy sa v\u0161ak st\u00e1va, \u017ee po odchode pol\u00edcie pacienti znova reaguj\u00fa agres\u00edvne a je potrebn\u00e9 privola\u0165 policajn\u00fa hliadku op\u00e4\u0165. Pol\u00edcia v\u0161ak tie\u017e nem\u00f4\u017ee by\u0165 pri jednom pacientovi na na\u0161om urgentnom pr\u00edjme nieko\u013eko hod\u00edn, nako\u013eko to policajnej hliadke zamedzuje plnenie jej in\u00fdch pracovn\u00fdch povinnost\u00ed.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u017dia\u013e, nemocni\u010dn\u00fd person\u00e1l je vystaven\u00fd\u00a0 verb\u00e1lnym, ale aj fyzick\u00fdm \u00fatokom na dennej b\u00e1ze.<\/strong> K\u00fdm pacienti prich\u00e1dzaj\u00faci do na\u0161ej nemocnice z\u00a0in\u00fdch regi\u00f3nov vo v\u0161eobecnosti reaguj\u00fa na nami poskytovan\u00fa zdravotn\u00fa starostlivos\u0165 pozit\u00edvne, zo strany niektor\u00fdch obyvate\u013eov n\u00e1\u0161ho regi\u00f3nu prevl\u00e1daj\u00fa pr\u00e1ve negat\u00edvne reakcie, ktor\u00e9 s\u00fa v\u0161ak zv\u00e4\u010d\u0161a po starostlivom vyhodnoten\u00ed zo strany vedenia nemocnice neod\u00f4vodnen\u00e9. Samozrejme nie v\u017edy, ale vo v\u00e4\u010d\u0161ine pr\u00edpadov.<\/p>\n\n\n\n

Po\u010das Dn\u00ed mesta Brezna napr\u00edklad sestra n\u00e1\u0161ho urgentn\u00e9ho pr\u00edjmu ut\u0155\u017eila zo strany agres\u00edvneho pacienta kopanec do tv\u00e1re, zuby jej poranili peru, polovicu tv\u00e1re mala nieko\u013eko dn\u00ed opuchnut\u00fa,  a tie\u017e jej slzilo oko. Tak\u00e9to chovanie je zo strany pacientov nepr\u00edpustn\u00e9 a vedenie nemocnice ho nebude tolerova\u0165.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Nemocni\u010dn\u00e9 sestry, ktor\u00e9 poskytuj\u00fa v nemocnici o\u0161etrovate\u013esk\u00fa starostlivos\u0165, nie s\u00fa len nemocni\u010dn\u00e9 pracovn\u00ed\u010dky, ale aj nie\u010die dc\u00e9ry, man\u017eelky, mamy,  a niektor\u00e9 u\u017e aj star\u00e9 mamy. Ak\u00e9 je to zo strany opit\u00fdch \u010di zdrogovan\u00fdch mlad\u00fdch \u013eud\u00ed n\u00edzke a ned\u00f4stojn\u00e9, ke\u010f s\u00fa vo\u010di n\u00edm agres\u00edvni a privodia im dokonca zranenie.<\/p>\n\n\n\n

Popri agresivite niektor\u00fdch pacientov v\u0161ak nemocni\u010dn\u00fd person\u00e1l mus\u00ed neraz poskytova\u0165 zdravotn\u00fa starostlivos\u0165 pacientom so z\u00e1va\u017en\u00fdm zdravotn\u00fdm stavom. Agres\u00edvny pacient tak blokuje pr\u00e1cu minim\u00e1lne jedn\u00e9ho a\u017e dvoch nemocni\u010dn\u00fdch pracovn\u00edkov, a niekedy aj privolanej policajnej hliadky.<\/p>\n\n\n\n

\u017dia\u013e, \u010fal\u0161iu skupinu agres\u00edvnych pacientov predstavuj\u00fa niektor\u00e9 osoby poch\u00e1dzaj\u00face z marginalizovan\u00fdch komun\u00edt, pri ktor\u00fdch je v\u00fdrazn\u00e1 miera predov\u0161etk\u00fdm slovnej agresivity.<\/strong> V pr\u00edpade ich upozornenia na toto negat\u00edvne spr\u00e1vanie, tieto osoby, prich\u00e1dzaj\u00face do nemocnice v sprievode viacer\u00fdch os\u00f4b, potom na person\u00e1l \u00fato\u010dia, \u017ee s\u00fa n\u00edm diskriminovan\u00ed, \u010do samozrejme nie je pravda.<\/p>\n\n\n\n

Vzh\u013eadom na uveden\u00e9 si dovo\u013eujeme \u0161irok\u00fa verejnos\u0165 poprosi\u0165, aby sa podnikli v na\u0161ich komunit\u00e1ch potrebn\u00e9 kroky k tomu, aby sa zamedzilo u\u017e\u00edvaniu drog a op\u00edjaniu sa, a to hlavne zo strany mlad\u00fdch \u013eud\u00ed. Ka\u017ed\u00fd, kto u\u017e\u00edva drogy, alebo sa op\u00edja, rozb\u00edja svoju psychiku a sp\u00f4sobuje si du\u0161evn\u00e9, ale aj telesn\u00e9 ochorenia, pri\u010dom sa neraz men\u00ed z pokojn\u00e9ho \u010dloveka na agres\u00edvneho<\/strong>. Ako t\u00edned\u017eer, dvadsa\u0165 \u010di tridsa\u0165ro\u010dn\u00fd \u010dlovek mo\u017eno e\u0161te negat\u00edvne dopady z d\u00f4vodu u\u017e\u00edvania drog, \u010di nadmern\u00e9ho pitia alkoholu nevid\u00ed, av\u0161ak nesk\u00f4r, sa neraz st\u00e1va psychiatrick\u00fdm pacientom s depresiami, \u010di r\u00f4znymi in\u00fdmi z\u00e1va\u017en\u00fdmi poruchami, ktor\u00e9 mu znemo\u017e\u0148uj\u00fa vies\u0165 norm\u00e1lny \u017eivot.<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

V dne\u0161nej dobe sa mnoh\u00ed \u013eudia dom\u00e1haj\u00fa svojich pr\u00e1v, a to aj v oblasti poskytovania zdravotnej starostlivosti. \u010co je samozrejme v poriadku, av\u0161ak niektor\u00ed pritom v\u00f4bec neber\u00fa oh\u013ead na zdravotn\u00edckych pracovn\u00edkov, \u017ee aj oni s\u00fa \u013eudia, a tie\u017e maj\u00fa svoje pr\u00e1va a potreby<\/strong>, a skuto\u010dne, neraz popri mno\u017estve vybaven\u00fdch pacientov, musia unies\u0165 i agres\u00edvne spr\u00e1vanie zo strany niektor\u00fdch os\u00f4b.  Ke\u010f niektor\u00e9mu z na\u0161ich zdravotn\u00edkov pacient hrubo vynad\u00e1, je pochopite\u013en\u00e9, \u017ee \u0165a\u017eko sa potom tento zdravotn\u00edk usmieva na \u010fal\u0161\u00edch pacientov, ktor\u00fdm poskytuje potrebn\u00fa starostlivos\u0165, aj ke\u010f samozrejme profesion\u00e1lny pr\u00edstup si mus\u00ed zachova\u0165.<\/p>\n\n\n\n

\u017dia\u013e, v na\u0161ej dne\u0161nej spolo\u010dnosti sa neraz oh\u00e1\u0148aj\u00fa svojimi pr\u00e1vami najm\u00e4 t\u00ed, ktor\u00ed netvoria nijak\u00e9 hodnoty<\/strong>. T\u00edto \u013eudia potom pr\u00e1cu t\u00fdch, \u010do hodnoty tvoria, zv\u00e4\u010d\u0161a len kritizuj\u00fa a zneva\u017euj\u00fa, pritom by dan\u00e9 \u010dinnosti ani nedok\u00e1zali robi\u0165. Sloboda a solidarita musia by\u0165 v\u017edy v spolo\u010dnosti sprev\u00e1dzan\u00e9 so zodpovednos\u0165ou za svoje konanie.<\/strong><\/p>\n\n\n\n

Vzh\u013eadom na uveden\u00e9, v\u0161etky osoby s agres\u00edvnym spr\u00e1van\u00edm upozor\u0148ujeme, \u017ee v nemocnici plat\u00ed pravidlo nulovej tolerancie agres\u00edvneho spr\u00e1vania vo\u010di nemocni\u010dn\u00e9mu person\u00e1lu<\/strong>.<\/p>\n\n\n\n

Pod\u013ea \u00a7 139 ods. 1 p\u00edsm. j) z\u00e1kona \u010d. 300\/2005 Z.z. Trestn\u00fd z\u00e1kon v platnom znen\u00ed je zdravotn\u00edcky pracovn\u00edk pri v\u00fdkone zdravotn\u00edckeho povolania smeruj\u00faceho k z\u00e1chrane \u017eivota alebo ochrane zdravia chr\u00e1nenou osobou<\/strong>.<\/p>\n\n\n\n

Ak niekto sp\u00e1cha trestn\u00fd \u010din na chr\u00e1nenej osobe, je postihovan\u00fd v zmysle z\u00e1kona pr\u00edsnej\u0161ie, vy\u0161\u0161\u00edmi trestn\u00fdmi sadzbami.<\/strong><\/p>\n\n\n\n

Ku ka\u017edej agres\u00edvnej osobe vo\u010di nemocni\u010dn\u00e9mu person\u00e1lu bude bezodkladne privolan\u00e1 pol\u00edcia<\/strong>, ktorej bud\u00fa odovzdan\u00e9 pr\u00edslu\u0161n\u00e9 kamerov\u00e9 z\u00e1znamy, nako\u013eko priestory nemocnice s\u00fa monitorovan\u00e9 a napojen\u00e9 na pult centr\u00e1lnej ochrany Policajn\u00e9ho zboru.<\/strong><\/p>\n\n\n\n

Od nemocni\u010dn\u00e9ho person\u00e1lu je od vedenia nemocnice pravidelne vy\u017eadovan\u00e9, aby person\u00e1l nemocnice pristupoval k pacientom empaticky. O empatickoc\u0165 vo\u010di nemocni\u010dn\u00e9mu person\u00e1lu a o pochopenie neraz ich n\u00e1ro\u010dnej pr\u00e1ce v\u0161ak chceme poprosi\u0165 aj \u0161irok\u00fa verejnos\u0165. Nemocnica je tu predsa hlavne pre potreby regi\u00f3nu, aby ka\u017ed\u00e9mu pacientovi poskytla v\u0161etko potrebn\u00e9, \u010do je v jej objekt\u00edvnych diagnostick\u00fdch a lie\u010debn\u00fdch mo\u017enostiach. Ka\u017ed\u00e9mu pacientovi za slu\u0161n\u00fd a empatick\u00fd pr\u00edstup vo\u010di nemocni\u010dn\u00e9mu person\u00e1lu \u010fakujeme<\/strong>.<\/p>\n\n\n\n

JUDr. Karol Vojtko, z\u00e1stupca riadite\u013ea NsP Brezno, n.o.<\/p>\n\n\n\n

(foto ilustra\u010dn\u00e9, zdroj: internet)<\/p>\n","protected":false},"excerpt":{"rendered":"

V na\u0161ej Nemocnici s poliklinikou Brezno, n.o. dlhodobo evidujeme rast\u00facu po\u010detnos\u0165 pr\u00edpadov, kedy s\u00fa na n\u00e1\u0161 urgentn\u00fd pr\u00edjem dov\u00e1\u017ean\u00ed pacienti pod vplyvom alkoholu a drog. Po\u010das niektor\u00fdch dn\u00ed sa tak\u00fdto pacienti nahromadia v \u00fastavnej pohotovostnej slu\u017ebe aj \u0161tyria naraz, \u010do je u\u017e popri starostlivosti o in\u00fdch urgentn\u00fdch pacientov, za hranicou \u00fanosnosti kapac\u00edt n\u00e1\u0161ho urgentn\u00e9ho pr\u00edjmu. Ak maj\u00fa by\u0165 t\u00edto pacienti […]<\/p>\n","protected":false},"author":1,"featured_media":8069,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-8067","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aktuality"],"_links":{"self":[{"href":"https:\/\/www.nspbr.sk\/web\/wp-json\/wp\/v2\/posts\/8067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nspbr.sk\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nspbr.sk\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nspbr.sk\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nspbr.sk\/web\/wp-json\/wp\/v2\/comments?post=8067"}],"version-history":[{"count":2,"href":"https:\/\/www.nspbr.sk\/web\/wp-json\/wp\/v2\/posts\/8067\/revisions"}],"predecessor-version":[{"id":8075,"href":"https:\/\/www.nspbr.sk\/web\/wp-json\/wp\/v2\/posts\/8067\/revisions\/8075"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nspbr.sk\/web\/wp-json\/wp\/v2\/media\/8069"}],"wp:attachment":[{"href":"https:\/\/www.nspbr.sk\/web\/wp-json\/wp\/v2\/media?parent=8067"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nspbr.sk\/web\/wp-json\/wp\/v2\/categories?post=8067"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nspbr.sk\/web\/wp-json\/wp\/v2\/tags?post=8067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}